Privacy Policy

This Privacy Policy explains how Verbasync Inc (“Verbasync”, “we”, “us”) handles personal information in connection with the Amigo website, registration, and AI telephone conversation services.

1. Information we collect

We collect information you submit, including names, telephone numbers, country, email address where requested, relationship to a call recipient, service preferences, and selected call days, times, and time zone. If you arrange Amigo for someone else, we also collect the recipient information you provide.

When you use telephone sessions, conversation content and associated call information are processed to provide the AI conversation experience. Depending on the features you use, this can include audio, transcripts, session summaries, and AI-generated wellness indicators. Conversations may contain sensitive information you choose to share.

Our website and service providers also process technical information, such as IP addresses, browser and device information, page requests, session identifiers, and service logs.

2. How we use information

We use information to register users, prepare and deliver requested calls, manage schedules, send registration or service communications, provide enabled summaries and wellness features, troubleshoot problems, secure the service, and meet legal obligations. AI-generated indicators are wellness estimates, not medical diagnoses.

3. Service providers and sharing

We use providers for hosting, databases, email delivery, telephone calls, and AI processing. Information needed to operate these features is processed by the relevant providers. If you enable family reporting or sharing, information associated with that feature is made available to the designated recipients. Share information about another person only when you have their permission or appropriate authority.

We may disclose information when required by law, to protect rights and safety, or in connection with a merger, acquisition, or transfer of the business, subject to applicable protections.

4. Cookies and advertising measurement

We use session and security technologies to operate the site. We also use Google Ads conversion tracking and, when configured, Google Tag Manager. Google technologies may use cookies or similar identifiers and receive technical information, including your IP address, page URL, browser information, and advertising click identifiers, to measure advertising performance.

When a call request or schedule is successfully accepted in checkout, our Google Ads conversion event sends a conversion identifier and a randomly generated transaction identifier. That event payload does not include the name, email address, telephone number, or conversation content entered in checkout.

You can manage cookies through your browser and advertising preferences through Google My Ad Center. Blocking cookies or tracking may affect measurement or certain site features. Learn more about how Google uses information from partner sites.

5. Retention and security

Retention depends on the information, the service being provided, and operational and legal needs. Contact us to request deletion or ask about retention for your information. No internet transmission or storage system can be guaranteed completely secure.

6. Your choices and requests

You may request access to, correction of, or deletion of your personal information, or ask to stop future calls, by writing to us at the address below. Depending on where you live, additional rights may apply, including restrictions on processing, portability, objection, or a complaint to your local privacy authority. We may need to verify your identity and authority before acting on a request.

7. International processing and children

Verbasync Inc is based in the United States. Information may be processed in the United States and other locations where our providers operate, subject to applicable law. Please contact us if you believe a child has provided personal information.

8. Changes and contact

We may update this policy as our services change. The date above identifies the latest version. Please send privacy questions and requests to: